Department of Social Services
Robeson County Department of Social Services
120 Glen Cowan Road
Lumberton, NC 28360
(910) 671-3500 / Fax: (910) 671-3092
Child Protective Services Fax: (910) 737-5058
Robeson County DSS has created a central email address for Aged, Blind, Disabled, and Deductible Medicaid beneficiaries to be able to email their verifications required at recertification to their caseworker.
If you receive a communication from The Robeson County Medicaid Department requesting information for recertification and are provided the following email address firstname.lastname@example.org, you may email your verifications to this email address. You are still able to provide your verifications via in-person visit, or US Postal service. This is just another way for our Aged, Blind, Disabled, and Deductible Medicaid beneficiaries to provide your verifications.
Food & Nutrition Services
Program Description: Food and Nutrition Services provides monetary assistance to households with limited income to purchase food. You can now apply for Food and Nutrition Services benefits (FNS) with North Carolina ePASS online.
Administrative Asst. II - Tracy Wiggins
Accounting Specialist II - Vacant
Personnel Officer - Tammy Kitson
Services Program Administrator - Vacant
Child Protective Services Program Manager - Tina Barnes-Dawson
(Investigations & Intake)
FNS/Energy/TANF Program Manager - Linda Leggett
Child Protective Services Program Manager - Denise Fann
Adoption and Foster Care Program Manager
Adult Services Program Manager - Teresa Hargett
Child Support Program Manager - Anthony Dial
Medicaid and Program Integrity Program Manager - Gene Downing
Medical Transportation Coordinator - Courtney Neville
Daycare Supervisor - Lesile Martin
(910) 671-3756 (910) 671-6201
The COVID-19 Federal Public Health Emergency (PHE) provided NC Medicaid beneficiaries continuous (ongoing) Medicaid health coverage.
With the passage of Omnibus Bill in December 2022, states are no longer required to maintain continuous Medicaid coverage beginning April 1, 2023.
This means states must start redetermining eligibility for all Medicaid beneficiaries.
North Carolina will begin the renewal (recertification) process for Medicaid beneficiaries April 1, 2023.
Recertifications will be completed over the next 12 months as beneficiaries are up for renewal.
After several years of continuous Medicaid coverage during the PHE, Medicaid recertification could result in a beneficiary’s termination or reduction of benefits.
We Encourage you to do the following:
Update your contact information
You should make sure their local DSS has your current mailing address, phone number, email or other contact information.
Check your mail
The Local DSS will mail you a letter if you need to complete a renewal form to see if you still qualify for Medicaid.
Complete the renewal form (if you get one)
If you receive a renewal form, you should fill out the form and return it to DSS right away to help avoid a gap in your Medicaid coverage.
For questions about Medicaid eligibility, beneficiaries can find helpful information at their local DSS or on the NC Medicaid Beneficiary webpage.
If beneficiaries no longer qualify for Medicaid, they may qualify for health care coverage through the Health Insurance Marketplace.To learn more, go to HealthCare.gov or call 1-800-318-2596 (TTY: 1-855-889-4325).
To learn more about other affordable health care options, beneficiaries can also visit the NC Navigator Consortium at ncnavigator.net/schedule-assistance.
Keep up to date with the latest news by following the North Carolina Department of Health and Human Services (NCDHHS) on Facebook, Twitter, LinkedIn, and YouTube.
Robeson County DSS Board:
DSS Board Members
Mr. Lance Herndon….Board Chair
Mrs. Pauline Campbell....Board Vice Chair
Mrs. Elizabeth J. King
Mrs. Deana Locklear
Ms. Krystal Melvin
Board of Commissioners
John Cummings....Vice Chairman
NC Legislative Delegation: House
NC Legislative Delegation: Senate
Danny E. Britt, Jr