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Robeson County 

Department of Social Services

Robeson County Department of Social Services
120 Glen Cowan Road

Lumberton, NC 28360
State Courier#:14-92-04
(910) 671-3500 / Fax: (910) 671-3092
Child Protective Services Fax: (910) 737-5058

Robeson County DSS has created a central email address for Aged, Blind, Disabled, and Deductible Medicaid beneficiaries to be able to email their verifications required at recertification to their caseworker.  


If you receive a communication from The Robeson County Medicaid Department requesting information for recertification and are provided the following email address, you may email your verifications to this email address. You are still able to provide your verifications via in-person visit, or US Postal service.  This is just another way for our  Aged, Blind, Disabled, and Deductible Medicaid beneficiaries to provide your verifications. 

The Robeson County Board of Social Services has an upcoming expiring seat for an appointment effective July 1, 2024 - Jun 30, 2027.

Persons interested in being considered for the appointment will need to submit an application. Please visit our website at for application or you can request an application from


The application can be emailed to:


Mail to

Tracy Wiggins

Robeson County Department of Social Services- DSS Board

120 Glen Cowan Road

Lumberton, NC 28360

Applications must be received by May 30, 2024

Food & Nutrition Services

Program Description: Food and Nutrition Services provides monetary assistance to households with limited income to purchase food. You can now apply for Food and Nutrition Services benefits (FNS) with North Carolina ePASS online.

Director - Velvet Nixon


Director's Administrative Asst. II -  Tracy Wiggins


Accounting Specialist II - Vacant
(910) 671-3752



Personnel Officer - Tammy Kitson
(910) 671-3526


Services Program Administrator - Vacant
(910) 671-3717



Child Protective Services Program Manager - Tina Barnes-Dawson
(Investigations & Intake)
(910) 671-3564
Fax(910) 737-5058

FNS/Energy/TANF Program Manager -  Linda Leggett

(910) 671-6201

Child Protective Services Program Manager - Denise Fann
(Case Management)
(910) 671-3716
Fax(910) 737-5058


Adoption and Foster Care Program Manager

Dawn Gavasci
(910) 671-3708

Adult Services Program Manager - Teresa Hargett

(910) 671-3168

Child Support Program Manager - Anthony Dial
(910) 671-3777

Medicaid and Program Integrity Program Manager - Gene Downing

(910) 671-3571

Medical Transportation Coordinator - Courtney Neville

Daycare Supervisor - Lesile Martin
(910) 671-3731

The COVID-19 Federal Public Health Emergency (PHE) provided NC Medicaid beneficiaries continuous (ongoing) Medicaid health coverage.


With the passage of Omnibus Bill in December 2022, states are no longer required to maintain continuous Medicaid coverage beginning April 1, 2023.


This means states must start redetermining eligibility for all Medicaid beneficiaries.


North Carolina will begin the renewal (recertification) process for Medicaid beneficiaries April 1, 2023.


Recertifications will be completed over the next 12 months as beneficiaries are up for renewal.


After several years of continuous Medicaid coverage during the PHE, Medicaid recertification could result in a beneficiary’s termination or reduction of benefits. 



We Encourage you to do the following:


Update your contact information

You should make sure their local DSS has your current mailing address, phone number, email or other contact information.


Check your mail
The Local DSS will mail you a letter if you need to complete a renewal form to see if you still qualify for Medicaid.


Complete the renewal form (if you get one)
If you receive a renewal form, you should fill out the form and return it to DSS right away to help avoid a gap in your Medicaid coverage.


For questions about Medicaid eligibility, beneficiaries can find helpful information at their local DSS or on the NC Medicaid Beneficiary webpage.

If beneficiaries no longer qualify for Medicaid, they may qualify for health care coverage through the Health Insurance Marketplace.To learn more, go to or call 1-800-318-2596 (TTY: 1-855-889-4325).

To learn more about other affordable health care options, beneficiaries can also visit the NC Navigator Consortium at

Keep up to date with the latest news by following the North Carolina Department of Health and Human Services (NCDHHS) on Facebook, Twitter, LinkedIn, and YouTube.

Robeson County DSS Board:

DSS Board Members

  • Dr. Derick Cole….Board Vice Chair

  • Mr. Lance Herndon….Board Vice Chair     

  • Mrs. Pauline Campbell  

  • Mr. Mitchell Locklear

  • Mrs. Stephanie Britt

Board of Commissioners

  • John Cummings...Chair

  • Pauline Campbell...Vice Chair

  • Wixie Stephens

  • Faline Dial

  • David Edge

  • Lance Herndon

  • Judy Sampson

  • Tom Taylor


NC Legislative Delegation: House

  • Brenden Jones

  • Jarrod Lowery

NC Legislative Delegation: Senate

  • Danny E. Britt, Jr

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